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July 2024 Tips - Supplemental Assignments


A photo of crime scene tape with flashing emergency lights in the background

In addition to regular patrol duties, police officers may be tasked with supplemental assignments related to police investigations. These supplemental assignments, which could include gathering additional evidence, conducting follow-up interviews, or providing support, are crucial for ensuring thorough investigations. They allow officers to dedicate extra time and resources to specific cases, thereby contributing to the overall effectiveness of police investigations and the delivery of justice.


SUPPLEMENTAL ASSIGNMENTS

There are three methods for assigning a supplemental (or follow-up) to an existing case report:


When the incident number is known (All Users):


Find the initial call-for-service in the Call Log module and use the "Assign Case" button from the toolbar, right-click menu, or the "Actions" drop-down list.

The In-Synch RMS Call Log grid

When the incident number isn't known (All Users):


Using any of the Master Indexes (Address, Org, Person, or Vehicle), navigate to the "Cases" tab and select "Assign Case" from the right-click menu.

The In-Synch RMS Master Name Index Cases tab

Admin Review Assignments (Supervisors and Administrators):


Alternatively, a supervisor (or any user accessing Administrative Review) can assign a supplemental using the "Assign Case" button from the toolbar, right-click menu, or the "Actions" drop-down list.

The In-Synch RMS Admin Review Grid

Regardless of the method used, personnel have the option to enter a 'Due Back Date' and 'Review Notes' when creating a supplemental assignment. This feature allows for better organization and tracking of tasks, ensuring that all assignments are completed in a timely manner and with the necessary information.

The In-Synch RMS Case Assignment window with officer drop-down list and due back date
The In-Synch RMS Case Assignment Notes window

For more information on Assigning a Case Follow-Up or other Modules in the In-Synch RMS software, please visit https://www.in-synchrms.com/help.


Users can obtain Online Manual credentials by calling our help desk at 1-800-243-6540 Ext: 1.

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